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Client Success Story: How Comiskey Group Overcame Staffing Challenges at Sandstone Point Hotel with You Solved

International Chef Recruitment 

In the picturesque region of Queensland, the Sandstone Point Hotel stands as a testament to exceptional hospitality and culinary excellence. However, like many regional businesses, it faced a significant challenge—finding skilled staff to maintain its high standards. This is where You Solved stepped in, transforming their operations and ensuring their success.

Client Background

Comiskey Group: A renowned name in the hospitality industry, the Comiskey Group operates several high-profile venues across Australia. Their Sandstone Point Hotel, a jewel in their portfolio, is famous for its luxurious overwater villas and a range of dining options that attract thousands of visitors daily.

The Challenge

By October 2023, Sandstone Point Hotel's business was booming, but they faced a critical challenge. The recent launch of their overwater villas had significantly increased their guest numbers, necessitating the urgent need for 10 highly skilled Chef de Parties. Despite their best efforts, hiring locally proved futile due to the ongoing skills crisis in Australia.

The Solution

You Solved's Approach: Leveraging its unique model of recruitment and migration, You Solved efficiently sourced, migrated, and relocated 10 highly skilled chefs and three professional restaurant managers within a matter of weeks. These candidates hailed from prestigious global brands such as Hilton, Waldorf Astoria, Soho House, St Regis, Intercontinental, Four Seasons, and Cheesecake Factory.

Selection Process: The rigorous selection process ensured that only the best candidates with extensive experience in some of the world's busiest and most high-profile venues were chosen. This meticulous approach guaranteed that Sandstone Point Hotel received top-tier professionals capable of meeting their high standards.

Results

Operational Excellence: Thanks to You Solved, Sandstone Point Hotel was able to operate at full capacity, maintaining and even increasing staff morale. The skilled chefs and restaurant managers played a crucial role in achieving all revenue opportunities and maintaining exceptional service standards.

Stability and Growth: With their new team in place, Sandstone Point Hotel confidently proceeded with planned renovation and expansion plans. All the candidates were placed on skilled sponsored visas, ensuring long-term stability for the hotel’s roster and allowing them to focus on further growth and development.

Client Testimonial

Jeremy Allen, Executive Chef: "The quality of candidates provided by You Solved is exceptional. Their extensive experience in large hotels and high-pressure environments meant they hit the ground running and have become invaluable members of our team."

 

Liam, General Manager: "We were facing a dramatic slowdown in our business due to the skills shortage. You Solved's ability to source and relocate highly skilled chefs and managers was a game-changer for us. The process was seamless, and the impact on our operations has been profound."

Thriving into the Future

The partnership between Sandstone Point Hotel and You Solved exemplifies how strategic recruitment and migration solutions can address critical skills shortages, enabling businesses to thrive. By providing top-tier talent from around the world, You Solved not only filled immediate staffing gaps but also ensured long-term stability and growth for the hotel.

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